Q1: Can I get some samples? are they free?
A1: Of course, but samples are not free.
Q2: What's the delivery time?
A2: Depend on product and quantity of your order,sample could be sent to you in 3 work days after receiving balance.
Q3: What about payment?
A3: Payment terms: T/T,West Union and L/C etc.
Q4: Can you list the product of your company?
A4: Barcode Scanner Module, Desktop Barcode Scanner, Handheld Barcode Scanner, Portable Barcode Scanner Module, Bluetooth RFID Scanner, POS Terminal, Android Mainboard etc.
Q5: What's the OS of the POS?
A5: Android and Windows,details please refer to the technical data of the Product.
Q6: Where can we download the SDK/user manual for some of your products?
A6: SDK/User manual will be sent to you by email after the sample order.
Q7: Warranty time?
A7: 1 year
Q8: Do you provide Evaluation Kit for testing barcode scanner module?
A8: Yes, but you need to pay for EVK separately.
Q9: Product OEM?
A9: Yes, but it requiries the certain MOQ and the cost need to be added separately.
Q10: Customer service?
A10: Any questions of product after your receipt, please contact us,we'll reply you in 24 hours.

Rakinda Technologies Co.,Ltd (The predecessor is Longview Tech Enterprise Co., Limited ) has been established since 2000, which has 6 branches in total, which are in Guangzhou, Shenzhen, Xiamen, Suzhou, Chengdu, Beijing and HongKong. "Rakinda" and "SCANMAX" are our two independent brands. Rakinda is also a leading worldwide Internet of Things solution provider, which is specialized in 1D/2D barcode identification technology (Embedded/Fixed Mount/Handheld/Desktop Barcode Scanner, Android PDA, Mobile POS, etc.) , radio frequency identification (UHF) technology and face recognition technology almost 20 years . We are oriented by customer demands , focus on development and innovation of intelligent systems and strive to provide most competitive IoT application solutions and services. Promoting people's lifestyle to be more intelligent is our infinite pursuit.

Our Independent R&D Center keeps focusing on IoT design and manufacture, we have rich theoretical knowledge, practical experience, professional design and products manufacture ability, so as to meet all kinds of customers requirements. Through joint efforts of our team, we have been granted National High-tech Enterprise Award ,Software Product certificate and Software Enterprise certificate. At present, Rakinda has provided complete and mature solutions and technical support in these fields of access control, kiosk, turnstile, vending machine, smart retail, smart hotel, smart campus and smart medical treatment. So far we have won unanimous praise of the industry.

We create a bright future with hand in hand and implement the business philosophy of customer first. Through continuous exploration and innovation, we aim to achieve win-win cooperation with customers in near future together!