Service:
Before ordering, we will provide technology consulting, operation and demonstration services and other suggention according to your application requirements.
We offer technical support to you by phone or online communication and help you solve problems such as testing, installation.
Response to your quesetion will be given within 24 working hours and your problem will be solved as soon as possible.
Rakinda, taking “Your satisfaction, Our pursuit” as our principal and core value, always honors the spirit of pursuing perfection. Oriented by market demand, Rakinda will continue to put great effort on R&D of new products and technology and introducing new machine to raise market share. At the same time, we will open new branch offices to win customers and realize healthy development. “Customer first, Pursuing Perfection”, Rakinda will never stop.

Q1: Warranty time?
A7: 1 year
Q2: Do you provide EVK for barcode scanner module?
A8: Yes,but not free.
Q3: Product OEM?
A9: Yes, the cost need to be added separately.
Q4: Customer service?
A10: Any questions of product after you receipt,please contact us,we'll reply you in 24 hours.

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Wood Zhang
Shenzhen Longview Technology Development Co., Ltd.
Address: 5F bldg. A2, Lilang Software Park, No., 31 Bulan Rd, Longgang Dist., Shenzhen City, China
SKYPE: Wood Rakinda

Rakinda Technologies Co.,Ltd (The predecessor is Longview Tech Enterprise Co., Limited ) has been established since 2000, which has 6 branches in total, which are in Guangzhou, Shenzhen, Xiamen, Suzhou, Chengdu, Beijing and HongKong. "Rakinda" and "SCANMAX" are our two independent brands. Rakinda is also a leading worldwide Internet of Things solution provider, which is specialized in 1D/2D barcode identification technology (Embedded/Fixed Mount/Handheld/Desktop Barcode Scanner, Android PDA, Mobile POS, etc.) , radio frequency identification (UHF) technology and face recognition technology almost 20 years . We are oriented by customer demands , focus on development and innovation of intelligent systems and strive to provide most competitive IoT application solutions and services. Promoting people's lifestyle to be more intelligent is our infinite pursuit.

Our Independent R&D Center keeps focusing on IoT design and manufacture, we have rich theoretical knowledge, practical experience, professional design and products manufacture ability, so as to meet all kinds of customers requirements. Through joint efforts of our team, we have been granted National High-tech Enterprise Award ,Software Product certificate and Software Enterprise certificate. At present, Rakinda has provided complete and mature solutions and technical support in these fields of access control, kiosk, turnstile, vending machine, smart retail, smart hotel, smart campus and smart medical treatment. So far we have won unanimous praise of the industry.

We create a bright future with hand in hand and implement the business philosophy of customer first. Through continuous exploration and innovation, we aim to achieve win-win cooperation with customers in near future together!